What We Collect and Why We Hold It
We collect the information you provide when registering — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, the transaction reference and wallet identifier are stored against your account record so
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we can verify the movement and resolve any dispute you raise. We also collect device-level data — your browser type, IP address, and session timestamps — to detect unusual login patterns and keep your account from being accessed without your knowledge. Cookies on our site record
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session state and page preferences; they do not store your bKash PIN or payment credentials. We do not sell your data to third parties for marketing. We share information only where a legal obligation or fraud-prevention process requires it. Data collected during a wallet verification —
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such as a Nagad or Rocket transaction receipt — is retained for as long as your account remains active plus the period required under applicable record-keeping obligations. If your account is closed, we delete personal data that has no ongoing legal basis within a reasonable window.
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Availability of this policy and its scope depend on your local law and the eligible regions in which you access our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.